Established in January 2006, Boutique Stays is a pioneer of professional short stay property management. As a frequent corporate traveler herself, Boutique Stays Director, Bev Constable recognised the lack of accommodation options in the Australian market and set out to develop a portfolio of quality homes offering style, comfort and the opportunity for guests to live like a local.
Bev wanted something different to the standard hotel offering, somewhere you could truly relax, call your own, open a window or prepare your own meal- all without compromising on the professional standards and services that are expected at the higher end of the market.
When a guest steps inside a Boutique Stays home, they are treated to relaxing outdoor spaces, thoughtfully equipped kitchens and beautiful furnishings. This, along with the regular servicing ensures that guests feel well looked after. All of our properties feel like a comfortable and luxurious home away from home, not like any standard serviced apartment or hotel room.
There are many reasons why people choose to list their property with Boutique Stays:
HIGH LEVEL PROPERTY MANAGEMENT
Our business model means that your property must be maintained at a minimum 4 star standard to ensure guest satisfaction. Our property maintenance team will regularly visit your property to inspect it, clean it and to report any maintenance issues that may arise. This means these matters can be addressed in a timely fashion, ensuring your property is maintained to a very high standard.
FLEXIBILITY OF USE
We’re able to offer a unique solution for overseas and interstate property owners who occasionally wish to stay in their Melbourne-based property throughout the year. We can simply block out the calendar during these times and there are no management fees associated with ‘Owner Bookings’.
COMPETITIVE RETURN ON INVESTMENT
Whilst we make no guarantees regarding financial returns, many of our members have their properties in this accommodation sector because of the opportunity for increased returns. We estimate that this business model returns moderately over the standard long term rental market, however due to seasonal trends, you can’t rely on a consistent return month by month and you need to be prepared for seasonal variations. A breakdown of these estimates are available, following a property viewing, if you are genuinely interested in further discussing your property with us.
Testimonial from Robyn and Des Lardner, March 2016.
We have been customers of Boutique Stays for more than 8 years and the uniqueness for us as a customer was their ability to manage the property whilst we resided in regional Victoria relying on their expertise to manage the property as if we were doing so ourselves. With their ability to provide outstanding customer service their management surpassed what we could have imagined.
When establishing the property the staff ensured we were well supported to create an environment that was welcoming and suitably displayed ensuring the property was presented in the best possible way. Consequently the property has had great occupancy during that time.
Another aspect of customer service has been fees, there has been few price increases confirming for both parties that success and fairness was important.
Overall from Director Bev Constable, to all employed staff they have valued added to the business partnership, totally trustworthy, professional and we would highly recommend to anyone. In fact we did recommend to a friend who has been a long-standing customer of Boutique Stays. The only reason we are not continuing the relationship is sale of the property.
Testimonial from Margaret Green, Owner of Brighton Rose
I did want to thank you for the management of our property. Every time we visit we are always impressed with the way the property is presented. It is always spotlessly clean so special thanks to Sonam and his team as well. As it is our alternative home it is always great to visit and find it so wonderfully presented.
Many thanks once again.
Testimonial from Bronwyn Lightfoot, November 2016
I have had my property with Boutique Stays for two years. The level of service has exceeded my expectations. The property managers know your property well and they have always gone out of their way to ensure that any issues are addressed quickly and professionally. I feel I can relax and know my property is being cared for to the same level as I would.
Testimonial from John Driscoll, September 2016
Boutique Stays has managed my property in Armadale for a number of years and I would not hesitate to recommend them to anyone interested in having a company take care of their own home and give absolute peace of mind to property owners. The staff who work at Boutique Stays have displayed genuine care and professionalism in how they deal with all guests who stay at the property, as well as in the service they have provided to me as a property owners. This has been shown by the multiple repeat stays of guests, the length of such stays, as well as by the immaculate condition in which the property has been kept. The caring element of the company is very apparent and quite unique.
The financial returns, flexibility of owners staying at the properties and the service levels provided by Boutique Stays make it a unique offering to property owners. Boutique Stays' own record of growth speaks to the company's success over recent years and it appears to have got the formula right in hiring and training a great team, marketing to the right guests and running an efficient and caring operation.
Testimonial from Ian & Cathy Harris, December 2016
Thank you to the Boutique Stays team for the great work integrating our property into the Boutique Stays portfolio. We are really pleased with our good fortune in meeting a great company.We are tickled pink with the response to our property ‘Seventh Street’ and the professionalism and attention to detail of The Boutique Stays Team.We love Parkdale and thought it was a well-kept secret.I am grateful for your finishing touches which has enabled us to share the house with your clients.Thanks again.